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The Morgan Group, Ltd.
Consulting Services
The Morgan
Group's consulting services focus on improving your business processes
to achieve your business goals. We offer a comprehensive set of
services to significantly enhance your business process improvement
and project management efforts. These services include: developing Business Process
Improvement (BPI) programs, selecting processes for improvement,
improving the processes, implementing solutions, and managing these
efforts.
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Consulting Services include:
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E-mail us to learn more about our consulting
services and how we can help you. We can tailor our services to meet
your special needs.
Description of Services
Business Process Mapping
Create process maps to document business processes for - analysis, communication,
process improvement and training.
Using The Morgan Group's approach to Business Process Mapping will:
- Capture and validate the process under study quickly
- Document and validate the process metrics
- Gain a clear understanding of how the business processes really works end-to-end
- Focus on areas that need improvement
- Develop an action plan with next steps
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Customized Project Life Cycle / Methodology Design
Successful projects deliver what is expected, on time and within
budget meeting stakeholder expectations. The Morgan Group has extensive
experience developing Customized Project Management (PM) Methodologies based on various Project Life Cycles for
clients across many industries. The Customized PM Methodology is aligned with Project Management
Institute's PMBOK and designed to meet
the specific requirements of your company. We will guide your
organization through a discovery process to identify, capture and
document best practices (both internally and externally). The result is
a Project Management Methodology that is practical, easy-to-use and
embraced by the entire organization.
The benefits are tremendous. The Project Life Cycle / Methodology will
provide the essential basis for establishing a controlled journey to a
desired destination.
The Customized Project Life Cycle / Methodology will include:
- PM Guide - documenting (web-based) activities and deliverables by project phase
- Job Aids - checklists, flowcharts, guidance, processes, templates, etc.
- Best Practices - internal and external (Lessons Learned)
- Training - Project Managers, Project Team Members and Executives
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Project Management Assessment
How well are projects planned, managed and implemented? What improvements can be made?
The Morgan Group will conduct a Project Management Assessment to establish a baseline of your current
project management capabilities and maturity level. An action plan with recommendations for improvement are developed
based on the results of the assessment.
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Program Management Office (PMO) Development
Companies make significant investments in programs/projects to implement strategic initiatives.
Far too often these programs fall short of delivering the results that were expected.
Effective and timely implementation of strategic initiatives is critical to corporate success.
The Morgan Group has extensive experience developing and establishing Program
Management Offices. An assessment is conducted to baseline your current
project management capabilities and maturity level. We will guide your team through
a discovery process in the development of project management processes, standards and a customized
project management methodology.
A phased PMO implementation plan is developed based on the specific needs of your organization.
Areas to consider include: project methodology, project portfolio management, project administration,
project and program managers, training and professional
development, organization change management, tools and technology.
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Business Process Improvement - Redesign / Reengineering
Most business processes typically cross several functional departments and no one
completely understands or manages the process from end-to-end.
Companies must learn to design and manage business processes to be more
responsive to customer needs, competitive pressures, and changes in the
business environment.You can dramatically improve business
operations by designing efficient and effective processes that support
the business goals. The Morgan Group offers a proven approach that will
help you document, analyze, improve, and communicate your business
processes. By successfully managing the key business processes, you can
greatly impact your ability to survive and grow.
Using The Morgan Group's approach to Business Process Improvement - Redesign / Reengineering, you will:
- Gain a clear understanding of how your business processes really work across the enterprise
- Focus on process needs as opposed to individual and functional
- Design new processes that are simple to implement, yet yield powerful results
- Improve your business operation by taking a "process view"
Visit the BPR OnLine Learning Center Bookstore ProSci
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Business Process Outsourcing
Improve core operational processes and consider outsourcing administrative and support processes.
The Morgan Group offers a proven approach that will help you identify and document business processes that
should be outsourced.
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Strategy Mapping
Create a strategy map to represent the enterprise's value-creating
processes (e.g., operations management, customer management, innovation, and regulatory and social)
including linkages to intangible assets. The strategy map allows management to align investments
in people, technology and organizational capital for the greatest impact.
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BPI Program Development and Management
The demand for business process improvements keeps increasing every year with the
promise of improved productivity. Despite the investments of capital
and time spent planning and implementing these projects, far too often
they fall short of delivering the expected results and financial
benefits that were originally promised.
Companies can dramatically increase the return on operating assets from a well
designed and executed "Business Process Improvement Program Plan" that
supports their current and future business plans. The Morgan Group
offers a proven approach that will maximize your return on investment in
improving business processes. The Morgan Group has extensive experience
helping clients develop and implement practical BPI Program Plans.
The Morgan Group's approach to BPI Program Development will help you to:
- Prioritize projects based on business needs and goals
- Rapidly respond to changing business conditions
- Develop a practical BPI Program that incorporates best practices
- Provide the road map for projects to be completed on time and within budget through an integrated approach
- Involve business managers to ensure their ownership of projects
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Project Planning and Management
Projects that are not planned well will not be executed well. You can dramatically
improve the chance that a project will be successful and deliver the
expected benefits when the project is planned well.
The Morgan Group can help you plan your project for a successful implementation.
Dealing at a level of detail appropriate for the specific project, The
Morgan Group helps the management team create the vision, clearly
articulate the project goals, and develop the "call to action." We help
you understand the characteristics of a successful project team, and
help you select the team, develop the project plan, and initiate project
kick-off.
The Morgan Group's approach to Project Planning will help you to:
- Develop a clear understanding of scope, objectives and boundary conditions
- Set realistic expectations and measures for success
- Minimize scope changes, delays, and cost overruns
- Provide for a highly committed, high-performance project team
- Improve the likelihood of appropriate project funding and success
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Start-up Planning and Management
You can dramatically increase the chance for a successful start-up and on-going
operation from a well designed and executed 'Start-up Plan'. Even
projects that are planned and managed very well can fail during the very
chaotic and critical time of implementation and start-up. The complexity
of start-ups offers many challenges. Starting up a reengineered business
process is totally different task than operating the process. The
fundamental difference has to do with learning.
Project success depends on employing a team experienced in start-ups to guide
the way. The Morgan Group offers a proven approach to plan and manage
start-ups successfully. The Morgan Group's approach to
Start-up Planning Planning and Management will help you to:
- Have a clear understanding of operating expectations
- Develop Acceptance Criteriaİ during the early design phase
- Identify start-up support requirements
- Have for a more organized approach to start-ups
- Provide for a win-win result for the project team and operation teams
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