Many consultants use only an Expert approach for BPI projects/programs. While this is effective for conveying specific knowledge, we found it does not foster the team building, consensus, or ownership required to make BPI projects successful. The Morgan Group's GUIDED DISCOVERY^SM approach is an unique blend of the Expert and Advisory consulting approaches. GUIDED DISCOVERY^SM provides the appropriate amount of subtle expert input and direction. The Advisory approach fosters a coach/mentor relationship between the consultant and the client. GUIDED DISCOVERY^SM greatly reduces the feelings of outside imposition, while still imparting critical knowledge.

Methodologies
Many consultants use traditional consulting methologies. Some of these are not effective for BPI projects. They reply on ineffective techniques - individual interviews, consultant's interpretation of the findings, and their own analysis and design techniques. This results in thick reports that no one reads and operating people do not accept.

No one person fully understands how the process really works end-to-end. The Morgan Group consultants employ methodologies that increase the active involvement of process operation and support people, including workshops and wall charting techniques. Our workshops are designed to promote interaction among participants. Our clients are actively involved in each phase of the project and participate in every step along the way. Client teams do project work and learn. We share our experience and provide value by guiding, training and assisting them throughout the project life cycle. This creates synergy and encourages team building. It ensures that you capture how the process really works (AS-IS) or should work (TO-BE). The interaction helps gain concensus and promotes ownership of business problems and solutions.

Belief
The real challenge of business is how well it responds and adapts to constant change. We believe that successful implementation of change requires the integration of the core business processes with creative and empowered people who are supported by senior management and provided with the appropriate technological tools.

Philosophy
We provide professional consulting services based on practical experience, using proven processes and methodologies, tailored to meet our clients´ specific situations and business needs. As independent consultants, we develop solutions based on unique business needs, not product sales or prepackaged programs.

Style
The Morgan Group (TMG) follows a consulting approach called GUIDED DISCOVERY^SM that encourages and supports client participation and contributions. We share knowledge and practical experiences that lead to implementable business solutions in a timely manner. We use tools that promote collaboration and creativity. We use process facilitation skills and proven methodologies to guide clients in a positive direction so they discover and own solutions.

As Guides, we will: Provide processes, methodologies, and tools Educate your team on Best Practices Direct you away from problems Help you reach your target (TO-BE) state Lead you to implementation Leave you energized to move to the next step Objective The GUIDED DISCOVERYSM approach promotes client commitment to and ownership of the solution. It enables the client to become successful and self-sufficient. TOP